Privacy policy

This policy covers mediadepot.com, operated by The Media Depot LLC of McKinney, TX. It explains what we collect on this website, why, and what you can ask us to do about it. It is written to be read, not to protect us from you.

What we collect

When you contact us

The contact form asks for your name, email address, an optional phone number, the type of project you have in mind, and whatever you write in the message. That goes to our inbox and is also written to a log on our own server so an email failure can’t lose an enquiry.

When you just visit

Our web server keeps standard request logs: the IP address the request came from, the browser’s user-agent string, the page requested, and the time. Every website does this, and it is what lets us see errors and abuse.

Analytics

We use Google Analytics 4 to understand how the site is used — which pages get read, which pieces of work get watched, and whether people find the contact details. It uses cookies and similar identifiers, and it records an approximate location derived from the IP address. We also record when someone taps a phone number, taps an email address, or successfully sends the contact form.

Google processes that data on our behalf. You can read how Google uses information from sites that use its services, and you can opt out of Google Analytics entirely with Google’s browser add-on.

Analytics does not run on our staging or preview sites, and no analytics tag loads on any domain other than mediadepot.com.

Advertising measurement

We run Google Ads. When you arrive from one of our ads, the Google Ads tag notes the click, and if you then send the quote form it tells Google Ads that the ad led to an enquiry. That is all it is used for: it doesn’t send Google what you typed in the form, and we have turned off the signals Google would otherwise use to personalize ads. Like Analytics, it uses cookies and only loads on mediadepot.com.

Heatmaps and session recordings

We use Microsoft Clarity to see how people actually use the site: where they click, how far they scroll and where they get stuck. It turns that into heatmaps and short recordings of visits. It doesn’t record what you type into our forms, and it hides the forms themselves. It sets cookies so the pages of one visit can be joined up.

Microsoft keeps recordings for 30 days and summary data for up to 13 months, under the Microsoft Privacy Statement. We don’t use it for advertising. Like the Google tags, it only loads on mediadepot.com.

Cookies

The site itself sets no cookies. The tags above do, and only on mediadepot.com:

• Google Analytics (_ga, _ga_*): tells one visit from another so we can count pages and visitors. Kept up to two years.
• Google Ads (_gcl_au, _gcl_aw): remembers that you arrived from one of our ads, so a quote request can be credited to it. Kept up to 90 days.
• Microsoft Clarity (_clck, _clsk): joins the pages of one visit together for the heatmaps and recordings. Kept up to a year.

None of them are used to show you ads elsewhere, and we don't sell what they record. Blocking or clearing cookies in your browser doesn't stop any part of the site from working.

Video

Some pages embed videos from YouTube using youtube-nocookie.com, which avoids setting YouTube’s tracking cookies unless you press play. Once you play an embedded video, YouTube receives the request and applies Google’s privacy policy. Videos we host ourselves involve no third party at all.

Why we collect it

• To answer your enquiry and quote your project.
• To keep a business record of work we have been asked to do.
• To see which parts of the site are useful and fix the parts that are not.
• To keep the site secure and available.

We do not sell personal information, we do not share it with advertisers, and we do not use it for targeted advertising. We will not add you to a mailing list because you asked for a quote.

Who else sees it

• Google — Analytics, Ads conversion measurement, and Workspace for the email we receive.
• Microsoft — Clarity heatmaps and session recordings.
• Our hosting provider — the server that runs this site and stores its logs.
• Nobody else, unless the law requires it.

How long we keep it

Enquiries stay in our email and project records for as long as we might reasonably need them for the work or our accounts. Server logs rotate on a short cycle. Analytics data follows the retention period set in the Google Analytics property.

Your choices

You can decline cookies or clear them in your browser, use the Google Analytics opt-out add-on above, or simply call us instead of using the form.

Texas residents have rights under the Texas Data Privacy and Security Act, including the right to know what personal data we hold about you, to get a copy of it, to have it corrected, and to have it deleted. Residents of other states may have similar rights. To use any of them, email hello@mediadepot.com from the address you contacted us with, and we will respond.

Children

This site is for businesses hiring a production crew. It is not directed at children under 13 and we do not knowingly collect their information.

Filming, photography and your images

This policy is about the website. Usage rights for footage and photographs we shoot for you — who can use what, where and for how long — are covered in the agreement for that project, not here.

Changes

If this policy changes we will update the date at the top. Material changes will be summarised here rather than quietly edited in.